Privacy Policy
Version 1.0
Last updated: July 10, 2025
At Faluzi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe. By using our website, you agree to the practices described in this policy.
Use of our services
When you place an order or sign up for our newsletter, we ask you to provide personal details such as your name, email address, shipping address and payment details. We only use this data to process your order and provide customer support.
Communication
If you contact us via email or other channels, we may keep your message to help us respond to your request. We will only store the information that is relevant to your question.
Cookies
Our website uses cookies to improve your shopping experience and analyze how visitors use our site. Cookies are small text files placed on your device. You can disable cookies in your browser, but some features of the website may not function properly.
Purpose of data collection
We only collect and use data for the purposes described in this Privacy Policy:
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Processing your orders and payments
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Providing customer service
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Improving our website and services
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Sending marketing emails, only if you have given consent
Third parties
We do not sell or share your data with third parties, except for essential partners that help us run our store, such as:
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Shopify (our e-commerce platform)
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Payment providers (Visa, Mastercard, PayPal, Klarna)
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Shipping carriers (Canada Post, DHL)
These partners only use your data for the purpose of fulfilling your order.
Data access and control
You have the right to access, update, or request deletion of your personal information at any time. Simply contact us at support@faluzi.com.
Newsletter
At the bottom of every email we send, you will find the option to update your information or unsubscribe.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Please review it regularly for the latest version.
Questions
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
📧 support@faluzi.com